Many large transformation efforts don’t live up to their expectations. Not because their design was flawed, but because there was insufficient capacity to make it happen. There are now ways to prevent this.

The trouble with lean and mean organizations is that there is insufficient capacity to make large-scale transformation happen in organizations. Management simply does not have the time to interact with their people to bring them on board, with both hearts and mind. The result is that regardless of how well the “to be” state is designed; the deployment will not live up to expectations.

Fortunately there are opportunities opening up to approach this differently. Most organizations have forms of collaborative technologies rolled out. These platforms make it possible to let the organization interact with itself, with experts, and clients, and not just with management. This unlocks a lot of change capacity that can be used to create better and more implementable change designs. Above all, it allows the organization to become the real owner of the change.

See video:

see also EA – Capacity For Change  and EA – Transformation 2.0.