Digitization and connectivity have provided a solid source of business process innovation making companies more competitive. In some cases this can be taken even further – providing the platform for creating entirely new business models.
Many companies have used the advancement of “e” to innovate their business processes by moving from “analogue” to “digital” and “connected” business processes. This obviously makes them more competitive. Some companies have taken this even further, by making these improved capabilities the platform for new business models.
